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The Health Informatics Service (THIS) NHS Lozenge

This accessibility statement applies to remedy.this.nhs.uk. It does not apply to content on other domains or subdomains. Where we provide links to other websites, we do not take responsibility for their accessibility standards.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Links with the same name do not have a similar purpose

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact The Health Informatics Service Web Development team:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Health Informatics Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • 2.4.9 Link Purpose (Link Only) (Level AAA) - Links with the same accesssible name do not serve a similar purpose

Disproportionate burden

We do not currently make any claims of disproportionate burden.

Content that is not within the scope of the accessibility regulations

  • PDFs and other documents: The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.

What we’re doing to improve accessibility

The link purpose issue is caused by the Content Management System (CMS) we use. If the CMS pushes an update to fix this we will update this page to reflect it.

Preparation of this accessibility statement

This statement was prepared on 4th October 2021. It was last reviewed on 22nd June 2026.

This website was last tested on 22nd June 2026 against the WCAG 2.2 AA standard.

The test was carried out by The Health Informatics Service Web Development team using a Google Chrome browser on Windows 11 with a 16 inch screen. They reviewed a representative sample of pages, including:

  • pages containing text, images, maps, videos and forms
  • the homepage

They used automated tools including Lighthouse, Wave, Axe DevTools and ARC Toolkit, and carried out manual testing including keyboard navigation and zoom checks.

Errors found are correlated and checked manually.