We take our duty to protect personal information and confidentiality very seriously and we are committed to comply with all relevant legislation and to take all reasonable measures to ensure the confidentiality and security of personal data for which we are responsible, whether computerised or on paper.

We gather and use certain information you provide, in order to deliver products or services and enable functionality. This is done when you submit information to us.

We also collect information to better understand how visitors use this website to present timely and relevant information to them. This is done through the use of cookies.

Key details of the Privacy Policy

The website privacy policy describes how remedy.this.nhs.uk makes use of the information you give the company when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time to reflect any changes. The latest version is published on this page. This website privacy policy was updated on: 16/09/2021.

If you have any questions about this policy, please email webteam@this.nhs.uk or write to us at: Unit 13, Ainley Bottom, Ainley Industrial Estate, Elland, HX5 9JP.

What information is being collected through personal submission and how do we collect that

This website does not actively collect and store any data through input from yourself. Any contact forms on this site store the information requested for no more than three days to ensure the information has been processed. This information is sent to the intended person within this time. Emails are kept until processed.

What information is being collected through cookies and how we use them

We use cookies for our analytics procedure, which is classed as observed data, to track demographics and movements through our site online. Please see our cookie policy page for more information on cookies and how we use them.

Who is collecting this information and who is your information being shared with?

We, The Health Informatics Service as the data controller and processor, are collecting this information with your consent and will only share your information within The Health Informatics Service and and Calderdale and Huddersfield NHS Foundation Trust whom host us.

We promise we will never share your details with anyone else.

We are The Health Informatics Service.

Our registered office is Unit 13, Ainley Bottom, Ainley Industrial Estate, Elland, West Yorkshire, HX5 9JP

Our Data Protection Officer is: Helen McNae, helen.mcnae@this.nhs.uk, 07748 623531

Why is this information being collected and how will your information be used?

Your information will only be used to process your request and contact you back if the situation warrants a response.

Links from our site

Our website may contain links to other websites.

Please note that we have no control of websites outside the remedy.this.nhs.uk domain. If you provide information to a website to which we link, we are not responsible for its data protection and privacy.

Always be wary when submitting data to websites. Read the sites data protection and privacy policies fully.